Dr. Patty Malone, Communication Speaker, Trainer, Author and Professor of DrPattyMalone.com, shares a smart tip about how to avoid competitive communication.
Do you ever find yourself in situations at work where people are talking over each other, not listening, and demanding to be the center of attention? I have a Clear Communication Smart Tips Video that will help you recognize and avoid competitive communication.
Highly competitive communicators alienate customers and coworkers without even realizing it. Competitive communicators like to be the center of attention and are demanding in the way they communicate that. This can be deadly in a sales situation. Behaviors to avoid so you will not be considered one of these types of communicators are: talking over top of people at the same time in a louder voice to drown others out, arguing with people, interrupting others, talking nonstop without giving others a chance to think or respond, and hogging the spotlight instead of sharing it. This also gives the impression of “Me first no matter what the cost to others.” It drains other people’s energy who can’t participate in the conversation. If you recognize any of these behaviors in yourself, become aware of it and begin to back off from it. Avoid communicating competitively or others will avoid you.
I’m Dr. Patty Malone, founder of Clear Communication Institute, speaker, trainer, author, and professor. Visit my website at DrPattyMalone.com, and sign up for your free audio download of clear communication tips for the workplace. Thanks for watching my Smart Tip!